1. WARRANTY CONDITIONS
- Defects from the manufacturers
- Insufficient invoices and documents
- Incorrect size as requested in the order
- Except for conditions stated in the Warranty Restrictions section
2. SCOPE OF WARRANTY APPLICATION
Warranty is only applicable within the Socialist Republic of Vietnam
3. WARRANTY REJECTION
Products restricted by law or government regulations:
- War, riots, natural disasters...
- Repairs or misuse: overloading, using past the calibration date, strong impacts that affect the internal structure, products that have been disassembled and assembled with incorrect internal components...
- Damage or corrosion due to the environment such as acid rain, salt, hail, chemicals, lightning, flooding...
4. NECESSARY INFORMATION
In case of damage, customers need to prepare the following information:
- Inform details description of product damage, working conditions, environmental and weather conditions
- Model and year of manufacture
- Order information, contract number, document number...
5. WARRANTY LOCATION
KND Industrial Equipment Company Limited Office: 29/10 Nguyen Binh Khiem, Da Kao Ward, District 1, Ho Chi Minh City, Vietnam
Contacting the Sales staffs is the fastest way to receive warranty support
In case you cannot contact this staffs, please call the KND Hotline: (+84) 98 7897298 or email: salesadmin@tbcnknd.com to give the most specific instructions.